Frequently Asked Questions
How can I check my order's status?
To check your orders status, email us at rebecca@froebe.net.
How can we contact you with questions?
For questions, please email us at rebecca@froebe.net.
Where do you ship?
We ship world-wide, anywhere that UPS ships.
Do you offer any other yarn weights?
We may be able to produce a special order. Please email us at rebecca@froebe.net,
and we will discuss your needs.
Where can I find your return policy?
Our return policy is on our "Abous Us" page.
I'm a shop owner interested in carrying your yarns. How can I contact you?
Please contact us at Rebecca@froebe.net. We have a brochure specifically for
vendors, and will be happy to mail it to you and help you in any way we can.
How do you pronounce "Froebe"?
Frayb.
No, I'm not joking.
Yes, we know that isn't how it looks.
Imagine someone from North Dakota (remember the movie Fargo?) trying to speak
German.
That's how the name got to be that way.
Really.